Matrix AST Call Management
Are you losing customers?
How do you handle the missed calls of your company?
The Matrix Call Management is a software that allows you to manage and analyze all the telephone traffic of your company in all your prospects!
Issues such as:
- How long it took to answer a call?
- How many calls are lost?
- What to do with the record of missed calls?
- How is the management of missed calls?
All these questions are easy to answer with this software
How many calls from customers and potential customers do you lose per day?
Automatically return an SMS to calls that you did not answer ...
In times of highest telephone influx, there are calls that go unanswered, becoming synonymous with dissatisfied customers. With this powerful software no calls go unanswered! For each unanswered call is automatically sent a customizable notification (via SMS or voice guide) informing the client that will be contacted shortly. Ceases customers unanswered or waiting indefinitely on automated answering systems.
Reports 100% configurable
Reports are 100% configurable, you can do any combination. Discover how easy it is to manage the calls of your company!